As soon as we receive your order, your specific requirements are scheduled immediately at our production unit.
The physical production of your custom-made product usually takes 2 working days. It is despatched by Franked Standard Royal Mail Parcel Post, which is usually delivered by Royal Mail within 1-2 working days.
(Please note Royal Mail do not deliver every item of post on time, although in our experience their service is good. Please check Royal Mail website for their current service levels).
At TOAD we are passionate about customer service. In the unusual event of an order taking longer than 7 working days and you wish to cancel or change your order, or require a refund, then absolutely no quibble! Let us know and we'll act immediately.
* Please note: Working days are Monday-Friday, excluding Bank Holidays, so please make allowance for the Bank Holiday Weekends and holiday times such as Christmas and Easter